Online Services

Online Services

Connect to your GP services online and save time. Quick, easy and secure.

NHS App

Try the NHS App. If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS App to get health advice, order repeat prescriptions, manage your hospital referrals, view your GP health record and more. If you already use Patient Access you can continue to use it but you can use the NHS App as well. For more information go to www.nhs.uk/nhsapp.

What the NHS App does

  • get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it.
  • order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
  • book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments.
  • check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
  • register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
  • find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
  • view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
Quote / Testimonial:

If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

For more information go to www.nhs.uk/nhsapp.

Get Started

Get the app

Button image. Text reads "Get it on Google Play". Google Play logo is visible.
Button image. Text reads "Download on the App Store". Apple logo is visible.

Non-urgent advice: Having Problems?

Banner reads "Your NHS, your way. Download the NHS App" An image of a smiling emoji. NHS App logo is visible

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

Online Consultation

Accurx online consultation banner. Illustration of mobile phone with the display of the Accurx app on the screen. Title reads "Contact us online". Text reads "If you need help with a non-urgent medical or admin request, you can now contact us online." Button reads "Submit a new request". NHS logo is visible.
PATCHS online consultation banner. Title reads "Click Here to Contact Your GP Online". Text reads "Answer a few simple questions and PATCHS will get you help quickly. Health advice, appointment booking, fit notes, medication and more...". PATCHS logo is visible.
eConsult online consultation banner. Text reads " Contact your doctor online and get help by the end of the next working day or sooner. Text in pink background reads "Get Started". eConsult logo and illustrated image is visible.
Engage Consult online consultation banner. Illustration of yellow computer mouse. Title reads "GP online services". Text reads "Seek help or request medical advice. Consult with the surgery online, Book GP appointments, Order repeat prescriptions". Engage Consult and NHS logos are visible.
Online Consult online consultation banner. Woman smiling and illustration of a white stethoscope. Text reads "Consult with your doctor online. Online Consult. Healthcare at your fingertips". Button reads "Learn more >".
Four images in a box - one of a nurse and a baby, one of a doctor and an elderly man, one of a female doctor and the other of a female nurse. Title reads "Contact us online". Text reads "24h online access. Get help from your GP with our new 24h online consultation service!". Button reads "Start Here >>". NHS and Klinik Access logos are visible.
AskmyGP online consultation banner. Text reads "Click here for help online with askmyGP". AskmyGP logo is visible.
myGP online consultation banner. Illustrated mobile phone with the myGP app displayed on the screen. Title reads "Contact Your GP". Text reads "Send your GP an online request for medical advice, information or repeat prescriptions.". Button reads "Get Started". myGP logo is visible.
Anima online consultation banner. Illustration of mobile phone with the Anima app displayed on the screen. Title reads "The fastest way to get the care you need". Text reads "Submit a medical or admin request and get the help you need - without waiting for an appointment". Button reads "Submit a request". Anima logo is visible.
SystmConnect online consultation banner. Title reads "Contact us online". Text reads "No need to call and wait in the queue. You can now send medical and admin requests to us online.". Button reads "New request". SystmConnect logo is visible.

Patient Access

Online services allow you to:

  • book, check or cancel appointments with a GP, nurse or other healthcare professional 
  • order repeat prescriptions
  • see parts of your health record, including information about medicines, vaccinations and test results
  • see communications between your GP surgery and other services, such as hospitals

How to register for Online Services

If you have not used our online services before you will need to:

  • Contact the surgery by phone or in person
  • Verify your identity
  • Secure a username and password
  • Enter Patient Access and enter your registration details exactly as shown on the form.
  • After registering, log on with your username and password.

SystmOnline

Online services allow you to:

  • book, check or cancel appointments with a GP, nurse or other healthcare professional 
  • order repeat prescriptions
  • see parts of your health record, including information about medicines, vaccinations and test results
  • see communications between your GP surgery and other services, such as hospitals

How to register for Online Services

If you have not used our online services before you will need to:

  • Contact the surgery by phone or in person
  • Verify your identity
  • Secure a username and password
  • Enter SystmOnline and enter your registration details exactly as shown on the form.
  • After registering, log on with your username and password.